Global address book not updating on blackberry
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If you have not followed the above steps 1 to 6, then this option will have been disabled.
If you have the Social Connector enabled and the GAL version of the Contact is updated, the Outlook contact will be updated as well.
In older versions of Outlook the Exchange x.400 address is used and you'll need to use the methods below to export the SMTP addresses.
What's selected and appears under that in the list, is the Global Address List.
Make sure that your contacts are set to show as an address book.
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