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The Chat counselling session takes place instantaneously.
It is a one to one session, that is, you chat with a counsellor where you have the opportunity to share your concerns, ask questions and to gain further insight into the problem that you are facing.
From there, you can then choose to be redirected to our Live Chat feature, where you can consult one of our experienced Doctors to talk you through your results. At Doctor2U, we take your problems and concerns very seriously.
Please note that whilst we will make a concerted effort to provide you with the best possible healthcare advice, our Live Chat is not a substitute for a visit with your healthcare professional.
You can chat with individual members, or join group chats for a collaborative learning experience.
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The Doctor who is immediately available on our platform will attend to and answer your query.
There is no option to select the attending Doctor on the Live Chat feature, but you can be rest assured that all of our Doctors are duly registered and qualified under the Malaysian laws.